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A - Information on Term and Conditions relating to sales, business and use of Frames Online Bulk Supply wholesale frames website can be found from the 'About Us' menu (button on left). There is also a link providing Privacy Policy details. DATALITE SOFTWARE is a trading name utilised by Datalite UK Ltd, and their business terms applies to this website.
Q - HOW LONG DOES PROCESSING AND DELIVERY OF MY BULK FRAME ORDER TAKE?
A - Your order will be processed as soon as possible. Most wholesale
frames are manufactured to order which may take between 1-3 days depending on
size of order and current processing load. Delivery is via Pallet
which takes 3-5 working days. Nevertheless on most occasions you can expect your picture frames to be delivered within 5 working days of a paid order.
An Express option is available on checking out, these are normally processed on
a priority basis within 1-2 working days and delivered by Express 1-2 Days
Pallet; an express order will normally arrive within 3 working days.
Q - WHAT
COMMUNICATIONS CAN I EXPECT?
A - You will be kept informed throughout the project by eMail, personal visit,
telephone calls, and correspondence as required and appropriate.
Q - CAN I USE A CREDIT CARD TO PAY FOR MY ORDER?
A - You can instantly pay using any major credit card (Mastercard, Visa, JCB, Switch, Solo, Delta, and Electron) this service is provided by the secure online facilities offered by
Streamline and Paypal. You don't need a Paypal Account, just a valid Credit Card.
For JCB cards please select Streamline. You can use your Credit Card online via our secure server at checking out, or if you prefer you can telephone your details through.
Q - I DON'T WISH TO USE A CREDIT CARD - HOW DO I PAY?
A - We accept alternative methods of payment. This includes UK cheque, postal order, and direct bank transfer. Goods will be promptly despatched on clearance of cheque and receipt of funds. Full instructions are provided when you check out and you will be kept fully informed by E-Mail.
Q - WHAT IS VALUE ADDED TAX (VAT)?
A - Value Added Tax (VAT) is a United Kingdom HM Customs & Excise administered tax generally imposed on products sold by companies whose turnover is above a certain threshold. The rate is currently
20%.
Q - CAN MY COMPANY CLAIM BACK VALUE ADDED TAX (VAT)?
A - DATALITE UK Ltd is a United Kingdom VAT Registered Company under GB 922 4169 36; therefore if entitled under current regulations VAT Registered Companies and Organisations may claim VAT back.
